Q: Do I need an account to order?

A: No, you don´t need one but if you have an account you can receive special offers, new updates and make your checkout process faster.

Q: How do I check the status of my order?

A: Upon placing your order, please allow up to 2 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a tracking number to your order. You may also visit our website at any time and click on our Order Status page to find the real-time update of your shipment. If you did not receive the order tracking number or did not find any updates on your Order Status page after 5 business days, please contact us immediately, our customer service will assist you.

Q: How long does shipping take?

A: Our warehouses are located around the world. For domestic orders in the United States and Canada, it will normally take 10 to 14 business days. For International orders, please allow up to 3 - 4 weeks.

Note: Order placed During Holidays period i.e. Christmas, Chinese New Year, etc. the Shipping usually takes about a week or two longer to arrive. In such time we will have a notice banner announcing the time frame on the website header.

Q: Do you ship Internationally?

A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.

Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.

Q: How do I order on your website?

A: Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Q: Does your store provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find any product damaged, please contact us immediately and we'll get it addressed!

Q: Do you offer a refund if I don't like the product?

A: Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our refund policy page for complete details. If you have any additional questions that have not been addressed in our FAQ. Please contact us at contact@gizmofication.com and we will get back to you as soon as possible.